Image Troubleshooting

If you are having problems uploading your Image, double-check your file:

  • Is your file a valid JPEG (.jpg) file? (All files must be jpegs)
  • Is it greater than 10 MB in size? (All files must be less than 10 MB in size)
  • Is it in CMYK? (All files should be in RGB colorspace)
  • Is it over 4092 pixels wide? (All files must be smaller than 4092 x 4092)
  • Is it a 24 bit file? (All files must be 8 bit)
  • Are there strange characters in it's filename? (Characters such as ” ~ ' / \ ; are not supported in filenames)
  • Please keep in mind that your browser will “bloat” the file size during upload, so you'll need to upload a file somewhat under the maximum size allowed.
  • If you do not want your image to be re-sized at all, then upload an image within 640 x 480.

See Also

help/cp/image-troubleshooting.txt · Last modified: 2015/06/07 16:48 by debbie