OtherPeoplesPixels

Email & Messages

You can select to have an email account at your domain name as part of your OPP service. You can also select to receive messages directly through your website's Contact Page. Click the links below for instructions on using each section of your the Email & Messages section of your Control Panel.

General Info

Email comes to your OPP-run webmail address, which you chose when you signed up for your paid site, and are sent by people from their own email addresses. You must log into the webmail system to view your emails using the 'Send/Receive email using OPP webmail' link in your Control Panel. You can also check your email with a POP3 program like Thunderbird, Outlook, or Mac Mail.

Messages are sent via your 'Contact' page on your website, and can be seen in your Control Panel. When you are sent a message through your site, you'll also receive an email notifying you that you have a message to be viewed, but the actual content of the message isn't viewable in the email.

A notice that you have received a message will be sent to both your OPP email and your billing email address. You can then log into your Control Panel and click the 'You have X messages' link and check your message. The X will be the number of messages you have.

PLEASE NOTE: You will not be notified at your billing email that you have emails, only messages. Also, the number of messages noted in the Control Panel is not reflective of or related to the number of emails you may or may not have. Like any email address, you must log into webmail or your POP3 email account to find out if you have any emails.

If you'd prefer to receive all your emails at your billing address, please contact support@otherpeoplespixels.com about how to set up an email forward instead of a stand-alone mailbox.

See Also

help/cp/email-messages.txt · Last modified: 2013/04/02 11:46 by debbie