Cancellations
Sadly, I want to cancel my account with you. How do I proceed?
Canceling your account with us is a simple and hassle-free process. Just send an email to support@otherpeoplespixels.com with the following information:
- Request cancellation of your OPP account
- Your URL (domain name)
Officially canceling with us (rather than just not paying your bill) is the best way to ensure that you receive all of the information you need regarding your canceled account — so please let us know if you'd like to leave.
If you do not contact us to officially cancel your account, you may be placing your domain at risk for loss. OPP is not responsible for domains that are lost due to non-payment on the account, or accounts that are not officially canceled.
I want to cancel my OPP website, so I canceled my PayPal subscription. Is there any reason I should still contact OPP?
Yes yes yes!
Please still contact us at support@otherpeoplespixels.com.
Just send an email to support@otherpeoplespixels.com with the following information, or cancel from your Control Panel by clicking on 'Cancel your Website':
- Request cancellation of your OPP account
- Your URL (domain name)
Canceling with us is a no-hassle process. The only reason we ask that you still contact us is to ensure that you receive all of the information you need regarding your canceled account, and get the opportunity to keep your domain name, etc. Plus, this way, you won't get any payment reminder emails.
If you do not contact us to officially cancel your account, you may be placing your domain at risk for loss. OPP is not responsible for domains that are lost due to non-payment on the account, or accounts that are not officially canceled.
If I cancel my account with you, can I take over ownership of my domain name?
Yes, absolutely. Just contact us at support@otherpeoplespixels.com for information on how to do so, or see this section on transferring your domain to you.